Gregoire

Total understand.  As you may be aware Circuitco has been involved with OSHW for over 8 years.

We are very excited about the 9 boards program and are comic red to making it a success and building a strong community.

Thank you for your passion and I am also aware of your support of these types of communities 

We are happy to have you on board!








Clint Cooley
Circuitco Electronics LLC
President


-------- Original message --------
From: Gregoire Gentil <gregoire@gentil.com>
Date: 06/12/2015 4:33 PM (GMT-06:00)
To: Clint Cooley <clint@circuitco.com>, dev@lists.96boards.org
Cc: customer.care@avnet.com, sales@circuitco.com
Subject: Re: Is 96boards just another scam or another failing kickstarter project?

Thanks for the answer and the clarification. It's more the lack of
communication and the feeling to be in front of a black box à la
Kickstarter that triggers my comment to the mailing list. I guess that
I'm not the only one in this situation.

I have waited for 4 months, at this point, I can probably wait for
another week or so! Hopefully, customers (including me) are about to get
those boards soon,

Grégoire


On 06/12/2015 02:27 PM, Clint Cooley wrote:
> Hello Gregoire,
>
> Thank you for the escalation and my apologies for the lack of proper
> communication.
>
> As you may know Circuitco did the hardware development and the initial
> production for the Hikey board.  Similar to any new product release
> there have been some delays.  The good news is production boards are
> coming off our lines now and are shipping and hopefully stocked within
> the next 5 days or less.
>
> I was unaware that Avnet actually allowed any purchase other than pre
> order but will be happy to check in to this for you as we do work very
> closely with them.
>
> The Hikey project is very real and I assure you not a scam.  We have
> actually delivered hundreds of pre production boards for Beta
> development that was very well received.
>
> I am happy to directly address and facilitate a solution for you.  Due
> to customer confidentiality I will need to do this outside the public
> forum.
>
> Please contact me directly at clint@circuitco.com.
>
> Thank you
>
>
> Clint Cooley
> President
> Circuitco
>
>
>
>
>
> Clint Cooley
> Circuitco Electronics LLC
> President
>
>
> -------- Original message --------
> From: Gregoire Gentil <gregoire@gentil.com>
> Date: 06/12/2015 4:08 PM (GMT-06:00)
> To: dev@lists.96boards.org
> Cc: customer.care@avnet.com, sales@circuitco.com
> Subject: Is 96boards just another scam or another failing kickstarter
> project?
>
> To the project leader of 96 boards,
>
>
> I have ordered through Avnet a HiKey board shortly after it was
> announced. My order is dated February 19, four months ago (PO Number:
> WEB5348914). And I still have received NOTHING.
>
> The shipping date has been pushed at least three times on the Avnet
> website and the promise date is now /6/3/2015. BTW, today is 6/12/2015.
>
> I have contacted 96boards back a months ago and after a short email
> exchange with CircuitCo (I still don't get it why my message was
> forwarded to CircuitCo), I didn't receive neither a precise shipping
> date, nor an explanation of what's going on.
>
> So can the project leader of 96boards.org explain the situation and
> clarify if this project is just another scam or one of those failing
> kickstarter project to deliver? How can I get a refund? Avnet is
> refusing to reimburse.
>
> I don't know if I'm the only one in this situation, but this is a
> complete poor experience. When I ordered, I didn't see a message like
> "you are not going to receive your board soon".
>
> Grégoire
>
> PS: There is even not an email address on the 96boards.org website. Who
> is in charge of this project?